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Overview: The Retail Floor Lead is responsible for supporting Retail Associates during operating hours for the purpose of ensuring smooth and effective customer interactions and sales. The Retail Floor Lead will foster, facilitate and support sales goals as directed by the Retail Manager by working both with team members and customers directly. The Retail Floor Lead is responsible for working within Maine Adult Use program regulations per East Coast Cannabis' best practices.
Retail Floor Lead Responsibilities:
Opens or closes the Retail Store following the Manager Opening and Closing checklist.
Assists Retail Associates in managing customer flow including processing transactions and assisting in high touch customer interactions. Does currency exchange between
Retail Associate registers and the currency fund to provide smaller denominations to sales team as needed. When directed by leadership, will prepare daily deposit and report to accounting as needed. Ensures that Retail Associates provide excellent customer service and maintain a clean and presentable store, delegating as necessary and reporting and team concerns to the Assistant Manager or Store Manager.
Acts as store leader when the Assistant Retail Managers or Store Manager is not on site or available.
Absorbs and receives incoming inventory from cannabis and non-cannabis vendors following the inventory receipt protocol and checklist. Performs basic inventory management including daily counts and reconciliation and follows company best practices for inventory storage, handling and movement.
Demonstrates proficient product knowledge and an ability to accurately represent all retail products to ECC brand standards. Relays product knowledge, specifications and information to customers as a representative of the East Coast Brand, using language and information in line within brand values and standards. Acts as a resource on all products and brand information for other retail team members.
Demonstrates proficient cannabis knowledge on topics such as, but not limited to, industry trends, local regulations, ECC testing, growing and manufacturing methodologies and general cannabis science. Acts as a resource for other team members in these areas.
Merchandises and zones store inventory to maintain brand aesthetics.
Performs general cash handling of customer transactions and register counting.
Follows ECC security best practices and basic protocols.
Performs basic maintenance and updates to in-house menus, displays and literature.
Education: Some college required. Bachelor's degree preferred.
Experience: A minimum of 3 years customer service experience required. Sales, retail or restaurant experience preferred. Cannabis industry experience preferred. Proficiency with Microsoft Office Suite required.
Position Specific Skills: Ability to articulate product specifications. Demonstrated ability to utilize basic retail sales techniques. Ability to work towards and achieve staged sales goals. Ability to multitask in a fast paced environment while maintaining strict accuracy on compliance tasks. Leadership skills and critical thinking skills required.
Personal Characteristics: Outgoing personality, friendly and customer engaging, team forward perspectives.
Required: Must be 21 years or older and be able to pass a state required background check.
Physical Abilities: Must be able to stand for long shifts. Must be able to lift up to
50lbs.
Job Type: Full Time- Monday-Friday / Weekends as Needed/. Afternoon/Evening Shift 1:00pm-9:00pm.
Salary
$20 - $20 USD per hourRequired Skills
Desired Skills
About East Coast Cannabis
East Coast Cannabis boasts two large state-of-the-art cultivation facilities where we nourish and craft the best cannabis cultivars. Our state-licensed kitchens use these cultivars to produce precise, consistent, and replicable cannabis-infused edible experiences to support an active or relaxed cannabis lifestyle. With infrastructure designed by cutting-edge engineers, our laboratory curates terpene-rich extracts for a variety of applications and consumer preferences. In our retail stores, you can find the latest cannabis accessory products, durable high-quality active apparel, and authentically Maine gear. Every East Coast Cannabis team member is experienced, skilled, and participates in ongoing training to maintain the most current methodologies and practical concepts in our industry.
Benefits
Equal opportunity employer
East Coast Cannabis is an Equal Opportunity Employer.About the Company:
East Coast Cannabis
Full Time
$41k-62k (estimate)
02/03/2024
05/08/2024
The job skills required for Retail Supervisor include Customer Service, Leadership, Inventory Management, Delegating, Product Knowledge, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Supervisor positions, which can be used as a reference in future career path planning. As a Retail Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Supervisor. You can explore the career advancement for a Retail Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a RETAIL SUPERVISOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a RETAIL SUPERVISOR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on RETAIL SUPERVISOR job description and responsibilities
Retail Supervisors must train, counsel, discipline and promote employees as they see fit.
12/11/2021: Anderson, IN
As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis.
01/04/2022: Bergenfield, NJ
Supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
02/10/2022: Akron, OH
They are responsible for leading retail associates within the store.
02/09/2022: Ogden, UT
Responsibility for the development, performance and maintenance of the retail operations of the organisation, to produce efficient operations and delivery solutions, maximising performance and profitability against pre-agreed targets.
01/08/2022: Tucson, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on RETAIL SUPERVISOR jobs
Supervisors must define goals, communicate objectives and monitor team performance.
01/20/2022: Davenport, IA
Aspiring Retail Supervisors will need to show that they want the business to succeed and demonstrate commercial awareness, and show excellent multi-tasking skills.
12/23/2021: Everett, WA
Supervisors will need to be open, friendly and approachable with great communication skills.
01/05/2022: Houston, TX
Too unfocused and the supervisor won't give effective communication.
02/27/2022: Columbus, MS
The retail store supervisor's resume should therefore capture the Communication skills, knowledge, and experience to be able to effective manage the store on a day to day basis and achieve set targets.
12/14/2021: Galveston, TX
Step 3: View the best colleges and universities for RETAIL SUPERVISOR.